Our commitment lies in ensuring your experience with our services is nothing short of exceptional. To foster transparency and safeguard the interests of our users and our business, we have diligently crafted these Terms and Conditions. These terms detail the parameters governing your interactions with our website and services.
By engaging with our website and services, you willingly enter into an agreement bound by these Terms and Conditions. We encourage you to take the time to thoroughly review these terms before making use of our website.
The website and services offered on www.brandexx.co are the sole ownership of Amazon Edtech L.L.C-FZ with registered offices in Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
It's important to note that we reserve the right to introduce changes or updates to these Terms and Conditions whenever necessary. For your convenience, the most recent version will always be available here. We highly recommend revisiting these terms periodically to stay informed about any updates that may have occurred.
Customers are advised that they will need to register for an account to make use of, or purchase, the services listed on our website. Registering for an account is simple and ensures a smooth payment process. If you have any issues setting up your account, please don’t hesitate to get in touch and we can help rectify the problem.
Customers have the right to terminate the contract at any time by providing written notice. Likewise, we have the right to remove access to an account if we believe there has been foul play involved. For refunds, customers must formally request through the contact details listed in this document. Our team is dedicated to resolving customer concerns and encourages reaching out for assistance.
Duration of Packages
We allow customers to select the duration of our services in order to suit their individual needs and budgets. While we recommend specific durations for optimal results in certain services, our range spans from 1 to 12 months, allowing you to select what best suits your needs at the time of purchase. Your chosen duration will always be confirmed before finalising your order.
Should you wish to extend your package duration, a simple repeat purchase can be made through our website or by contacting our dedicated support team.
Custom Packages
Custom Packages
In the case that one of our standard packages does not meet your requirements, we also offer custom packages. A custom package can be requested by contacting us directly. Our team will collaborate closely with you to create a customized package that perfectly suits your needs. Prior to any commitments, we will offer a transparent quote, ensuring you have a clear understanding of the expected duration and cost.
We prioritise transparent pricing. All pricing is made available on our website. Customised services include personalised quotes to ensure clear cost understanding before payment.
Payments will be reflected clearly on your bank statement under BRANDEX, UAE.
If you decide to cancel before contract completion, simply reach out with a formal request. Refunds, processed within 10 business days, will use the original payment method. In case of delayed refunds, our dedicated support team is available for assistance.
We recognize the importance of time sensitivity and provide customers with the flexibility to choose their preferred service duration. While we allow you to select durations ranging from 1 to 12 months, certain services may come with recommended durations for optimal results. We ensure transparency by informing you of the chosen duration before finalizing your order.
Your control over the package duration is paramount. The duration is determined at the time of placing your order, giving you the freedom to tailor it to your needs. Should you wish to extend your package duration, a simple repeat purchase suffices, either through our user-friendly website or by contacting our dedicated support team. In cases of customized packages, the duration aligns with your specific request.
Feel free to reach out to us with any questions or concerns regarding the duration of your package; our team is here to assist you.
All intellectual property rights related to the services provided belong to Amazon Edtech L.L.C-FZ. This includes but is not limited to copyrights, trademarks, and any proprietary information shared during service delivery. Users are prohibited from using, reproducing, or distributing any of these materials without prior written consent from Amazon Edtech L.L.C-FZ.
Any legal disputes arising from the services provided by Amazon Edtech L.L.C-FZ shall be exclusively governed by and construed in accordance with the laws of the jurisdiction in which Amazon Edtech L.L.C-FZ resides. Both parties involved in these services agree to submit to the exclusive jurisdiction of the courts for the resolution of any disputes or claims that may arise as a result of or in connection with these services in the event that the dispute cannot first be rectified amongst themselves.
Amazon Edtech L.L.C-FZ shall not be held liable for any damages, losses, or liabilities arising from the use or inability to use our services. Users agree to indemnify and hold Amazon Edtech L.L.C-FZ harmless from any claims, costs, or liabilities resulting from their use of our services.
Please don’t hesitate to get in touch if you have any questions or concerns relating to these Terms and Conditions. You can contact us at [email protected].